Policies & Compliance

At Aurum Wholesale, transparency and accountability guide every aspect of our business. We adhere to clear policies and industry best practices so you can order with confidence.

Safety & Quality

We partner with reputable suppliers and perform routine inspections to ensure every product meets or exceeds applicable safety standards.

Environmental Responsibility

Our eco-friendly lines carry recognized certifications, and we continually seek materials and processes that minimize environmental impact.

Privacy & Data Security

Your information is protected by secure systems and strict data-handling protocols. We never sell or share your data without consent.

Returns & Refunds

Enjoy a straightforward return process for eligible items. Contact support within 30 days for replacement, credit, or refund options.

Terms & Conditions

Our standard terms cover payment, shipping, and liability. Please review them in full at aurumwholesale.com/terms.